In an effort to avoid this last weekends downtime again. The Database server was taken offline for a few minutes while the logs were moved to a separate hard drive. Previously there was approx 60GB of space available for the logs. This has been more than enough for nearly 2 years. However it was not enough this last weekend. So we have moved the logs into their own separate 500GB hard drive.
We will also be putting in a pruning system to avoid this issue even if the logs reach that 500GB size without auto pruning.
As with any downtime clients are compensated with much more time as a credit on their account for the downtime. For this last weekends downtime every client recieved a 1 week credit to their account for their subscription based services.
S1 server will be undergoing an upgrade between 11pm PST 2014-12-09 and 4AM PST 2014-12-10.
The upgrade will help support the growing backup space available.
Both MX1 and S1 Servers are back up with their new HDDs.
The S1 Webserver and MX1 Mail server are scheduled to undergo upgrades on 2014-07-03 between 10pm and 1am PST.
There will be another Scheduled upgrade within the next week for the same servers. Luckily this should be the last upgrades for a while. Unfortunately we are growing and as such we need more hardware to support our network.
The DB1 server is back up and running. The new HDD is setup and everything appears to be running smooth again. Again we apologize for the downtime as upgrades were needed.
We were waiting to hear back on the best maintenance window to upgrade the hard drive on one of our database servers. But today it crashed due to insufficient space. We have scheduled a hard drive upgrade for 6/23/2014 between 10pm-2am PST. All clients tied to that database have been given a 1 day credit (well more than 1 day’s worth) to their account.
There will also be a slight downtime early in the morning of 6/24/2014 to setup the new hard drive for the database server. Overall total expected downtime is 3 hours max, including the downtime between 10pm-2am tonight.
First lets start with a screen shot of the dashboard in progress for the control panel.
Unfortunately Data prior to the 28th of May 2014 is a bit skewed. But as you can see we have plenty of navigation so consumers never get lost. We also show are currently showing all site traffic for all sites hosted under a specific user. Though with some crashes here and there we might put these charts on their own separate page per domain but still give the user the ability to view an all domain report as it’s setup right now (at their own risk).
Currently the theming for the charts is still to be completed. But we have the ability to show and hide specific points of data if we want, select a range of the data from the range bar below. And most importantly reset it all to dive into more data.
Updates outside of the control panel:
A lot of reforming to the back-end has happened in preparation of the control panel.
Security is always a concern when dealing with the online world. We have adjusted some security features. The control panel (unlike commercial panels today) will not actually be able to modify anything within the network per-say. What I mean by that is every command done through the control panel will actually hit a sub-system which allows or disallows access at that level. Which then hits the root system which can only run specific commands pre-written into the system. So unlike most control panels today where the code is on the forefront of the system, CLDMV’s back-end is segregated to many systems to prevent hacking. While data can be retrieved from the control panel anything which has to change the system will always be done through our set of sub-systems to insure stability and security.
Also it’s important to note there was a brief downtime of FTP log in and email receiving on 2014/05/31 at approx 5pm PST to 5:30pm PST. This was due to a mass restructuring of the back-end in order to support the new changes to come.
Server (s1) is scheduled to have another SSD hard drive added to it on:
5.4.2014 (Sun) 01:00 (GMT-0500) – 04:00 (GMT-0500)
Shouldn’t be any downtime as it’s simply a hard drive however there may be some downtime between 10pm PST and 1am PST.